Direct, Reliable, and Efficient Patient Communication
2-Way SMS with Integrated AI
Our 2-Way SMS feature allows you to send and receive messages within the platform. It automatically organises your communications, keeps a detailed history, and offers snippets and templates to simplify your workflow. Additionally, integrated AI fine-tunes your messages in real time—enhancing clarity and tone—improving efficiency and reducing manual typing

✓
Send and receive SMS
Zavy’s 2-Way SMS feature allows you to send and receive messages directly within the platform..✓
Automated organisation
Zavy automatically files all SMS messages in the patient’s record, ensuring a clear record of all communication for easy access and review.✓
Communication History
With all SMS messages stored in the patient’s record, you can quickly access and review past communications to provide better care and service.✓
Snippets and Templates
Save time and ensure consistency with pre-saved SMS snippets and templates, streamlining your communication process and reducing typing time.✓
FREE incoming SMS
Zavy offers incoming SMS at no extra charge, reducing communication costs and ensuring you can stay connected with patients without added expense.More Benefits of 2-Way SMS
Greater Efficiency, Better Communication
2-Way SMS is more than just a messaging tool—it’s a powerful communication platform that strengthens patient communication and enhances security. A dedicated mobile number ensures patients can easily track messages while maintaining trust in the sender. Messages are more likely to be delivered without being flagged as spam, and team communication is streamlined with a unified inbox, ensuring consistency and efficiency in patient interactions.
Dedicated Mobile Number
Each practice gets a dedicated mobile number, making it easier for patients to track conversations and recognise your messages.
Enhanced Security
Patients know exactly what number to expect messages from, reducing the risk of missed or untrusted communications.
Brand Consistency
Include your dedicated number on branding materials, appointment reminders, and patient information to create a consistent and professional experience.
Improved Deliverability & Compliance
Using a dedicated number reduces the chance of messages being flagged as spam, ensuring better deliverability and compliance with carrier regulations.
Streamlined Team Communication
All team members can manage conversations from one unified inbox, preventing confusion caused by multiple outbound numbers and improving efficiency.