Understand Patient Experiences
Internal Feedback & Google Reviews
Gather valuable patient insights with automated feedback forms, a centralised dashboard, and smart review management.
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Automated Feedback Forms
Collect patient feedback automatically after appointments for continuous improvement.✓
Customisable Questions
Tailor feedback forms to specific appointment types for targeted insights.✓
Feedback Dashboard
View and filter patient feedback by practitioner, appointment type, and more.✓
Google Review Requests
Prompt happy patients to leave Google reviews, boosting your online presence.✓
Dynamic Appointment Icons
Icons update automatically based on received feedback, improving visibility at a glance.More Features of Feedback & Reviews
Smarter Insights, Better Engagement
Enhance patient feedback collection with A/B testing, automation policies, and practitioner performance tracking.
A/B Testing for Feedback Forms
Test different templates or questions to determine what yields the best patient response rates.
Internal Feedback for Performance Reviews
Use feedback data as a tool for ongoing chairside training and staff performance reviews.
Practitioner Performance Insights
Gain key insights into how practitioners are performing and what patients think of their experience.
Advanced Automation Policies
Control when review requests are sent, adjusting wait times between requests for optimal engagement.
Word Cloud Summaries
Visualise how patients describe your practice, helping large teams identify common feedback themes.
Track Practice & Practitioner Progress
Monitor how the practice and individual practitioners are improving over time, helping them break performance slumps.